Frequently Asked Questions
Find answers to common questions about the Employee Directory
Account & Registration
To create an account, click on the "Register" button in the top navigation bar. You'll need to provide your government email address, employee ID, and create a password. Once you complete the registration form, you'll receive a verification email to confirm your account. Click the verification link in the email to activate your account.
If you've forgotten your password, click on the "Login" button and then select "Forgot Password" beneath the login form. Enter your government email address, and you'll receive a password reset link. Follow the instructions in the email to create a new password.
Your account is tied to your official government email address. If your email has changed due to department transfer or other administrative reasons, please contact your HR department or the directory administrator to update your email address in the system.
Using the Directory
The directory offers multiple search options. You can use the search bar at the top of the directory page to search by name, email, or employee ID. You can also filter the results by department, designation, or location using the filter section on the page. For more specific searches, click on "Advanced Filters" to access additional search parameters.
Yes, the directory includes an organizational chart feature. You can access it by clicking on the "Org Chart" link in the main navigation. This allows you to view department hierarchies and reporting relationships across the organization. You can also see a simplified reporting structure on individual employee profiles.
When viewing the directory, you'll find view toggle buttons in the top-right corner of the results section. Click on the grid icon for a card-based grid view or the list icon for a more compact list view. The system will remember your preference for future visits.
Profile Management
After logging in, click on your name or profile picture in the top navigation bar, then select "My Profile." On your profile page, click the "Edit Profile" button to make changes to your personal information, contact details, and other profile elements. Remember to click "Save Changes" when you're done.
To change your profile picture, go to your profile page and hover over your current profile image. Click on the "Change Photo" button that appears. You can then upload a new image from your device. The system supports JPG, PNG, and GIF formats with a maximum file size of 5MB. For best results, use a square image.
Yes, you have control over your privacy settings. Go to your profile page, click "Edit Profile," and then navigate to the "Privacy Settings" tab. Here, you can choose which information is visible to other employees. You can hide your personal email, phone number, and other details while still keeping your basic information visible in the directory.
Technical Support
If you're experiencing technical issues, try the following steps:
1. Refresh the page
2. Clear your browser cache and cookies
3. Try using a different browser
4. Check your internet connection
If the problem persists, please contact technical support with details about the issue you're experiencing.
1. Refresh the page
2. Clear your browser cache and cookies
3. Try using a different browser
4. Check your internet connection
If the problem persists, please contact technical support with details about the issue you're experiencing.
If you notice incorrect information about yourself or another employee, you can report it in two ways:
1. For your own profile, simply edit the information directly
2. For other employees, click the "Report Issue" button on their profile page and fill out the form describing the incorrect information
The directory administrators will review and correct the information as necessary.
1. For your own profile, simply edit the information directly
2. For other employees, click the "Report Issue" button on their profile page and fill out the form describing the incorrect information
The directory administrators will review and correct the information as necessary.
For questions not covered in this FAQ, please contact the directory support team at support@govdirectory.com or call our helpdesk at +1234567890. Support is available Monday through Friday, 9:00 AM to 5:00 PM. You can also use the "Contact Us" form on our website.
Still have questions?
If you couldn't find the answer to your question in our FAQ, our support team is here to help. Contact us directly and we'll get back to you as soon as possible.
Contact Support